Watch on demand

The exponential growth of ecommerce means more customers, but higher acquisition costs. The key to retaining hard-won customers is a knockout delivery experience. In this keynote, retail expert Clare Bailey explains how to provide end-to-end shopping experiences that will satisfy even the most demanding customers.

The ecommerce-first economy we’ve been talking about for so long has finally arrived. In this panel, experts from across the full industry ecosystem will discuss rising consumer expectations, the impact this has had on different categories, as well as strategies retailers can employ to manage additional pressures placed on delivery services.

In this session, experts from retail- and carrier-side will discuss tactics to leverage physical store estate in an ecommerce-first economy.